RevenueWell forms are now available! Give your patients the option to complete forms online in place of paper! Chat us today to learn more!

We want to hear from you! Notice the "Was this answer helpful? Yes/No" at the bottom of each answer? Please help us improve by rating our knowledge answers! See FAQ 22986.

Click here to use Live Chat for your Eaglesoft or eServices questions.


Search

Search Tips
Screen Reader users press enter to select a Search by product.  Search by product
clear search

Search Results

Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 20 of 4347
  1. Prepare for Version 19.1 Install (22724) Prepare to Upgrade to the Latest Version of Eaglesoft Applies to: Eaglesoft Version 19.10 Upgrade to the latest version of Eaglesoft Printed copies of this document are considered uncontrolled...
  2. Patterson Dental - Hardware Requirements for Eaglesoft, CAESY, eMagine, Patterson Imaging, PlanMeca, Schick (5073) Patterson Dental - Hardware Requirements for Eaglesoft, CAESY, eMagine, Patterson Imaging, PlanMeca, Schick Applies to: Patterson Hardware What are the current Hardware Requirements? Solution...
  3. Multi User Lock or Exclusive Use (5107) Eaglesoft - Multi User Lock or Exclusive Use Environment: Eaglesoft Answer: Exclusive use is when only one user is logged into the program and all other Eaglesoft windows (sush as OnSchedule) are...
  4. General Guidelines for X-Ray Head Settings with Schick Sensors - Phoenix, PlusWire, Elite and Schick 33 (4314) Digital - This FAQ shows an outline of all the x-ray head settings for each of the Schick sensors. Also has tips on improving image quality. Recommended Settings for  Schick 33 and Elite...
  5. Training Videos & Interactive Tutorials (19406) Eaglesoft Training Videos & Interactive Tutorials Applies to: Eaglesoft, Version 16 and above The following videos and tutorials ar e listed in the order of recommended use . If you experience...
  6. Contact Sales (21866) Contact a member of our Sales Team by any of the options below: Chat with a Sales Specialist...
  7. Dymo Printer Not Printing Labels Correctly (15039) Hardware - Dymo Printer Not Printing Labels Correctly Environment: Dymo Printer Answer:   There are several reasons that your Dymo printer could not work properly. Below outlines some of the...
  8. Create a Document Using your Office Logo/Letterhead (17092) Digital - Create a Document Using your Office Logo/Letterhead Applies to: SmartDoc, Eaglesoft How can I create a document in SmartDoc that will include my office logo or letterhead? Solution: Go...
  9. eClaims Payer & Changes List (April 2018) (2453) eServices - eClaims Payer & Changes List (April 2018) Applies to: Eaglesoft, eServices, eClaims How can I access the current eClaims Payer List? Solution: eServices  - The current...
  10. Guide to Finding the Optimal Eaglesoft Report (13796) Printed copies of this document are considered uncontrolled. 13796.Rev003     07.06.2017   
  11. Patterson Technology Center Support Team - Contact, Support Hours and Available Support Services (5786) Contact your PTC Support Team using the method that is most convenient for you! Chat Live with a Support Specialist 6:00am CST - 7:00pm CST Monday-Thursday 6:00am CST - 6:00pm CST Friday...
  12. Eaglesoft Version 19.10 Information & Instructions (30683) Product - Version 19.10 Information & Instructions Applies to: Eaglesoft Version 19.10 Eaglesoft Version 19.10 - Server Installation Instructions   Use when installing New or...
  13. Supernumerary Teeth (2080) Eaglesoft - Learn how to report supernumerary tooth numbers for Electronic Claims with the information below. Environment: Eaglesoft, all versions Answer: At this time, ADA supernumerary tooth...
  14. Disable the Master Browser (8124) Hardware  - Disable the Master Browser Environment: Hardware Answer: Disable the Master Browser Windows 7, 8, 8.1, 10 / Server 2008, 2008 R2, 2012, 2016 (See below for Windows XP) Open the...
  15. Windows DPI Settings (13103) Hardware - The DPI setting on your computer may affect what you can/cannot see in certain screens. Information may appear missing if the DPI is set too large.  Environment: Windows XP and Above...
  16. Invalid Block Data - Windows Profile Errors (36332) CEREC/inLab - Invalid Block Data - Windows Profile Errors Applies to: CEREC and inLab computers/Windows Operating Systems CEREC/inLab software will not open, producing various Invalid Block, or...
  17. Customize the Schedule (11355) Customize the Schedule Using the OnSchedule Setup Window Applies to: Eaglesoft, All Versions Before scheduling your first appointment, there are a few areas you can customize for use of OnSchedule on...
  18. Electronic Attachment (NEA) Payer & Changes List (April 2018) (4895) eServices - Electronic Attachment (NEA) Payer &  Changes List (April 2018) Applies to: Eaglesoft, eServices, eClaims How can I access the current Electronic Attachment (NEA) Payer...
  19. Eaglesoft - Determine IP Address and Static or Dynamic (10572) To determine if a machine’s IP is static or dynamic follow these steps:    Sometimes, we are unable to gain physical or remote access to the server or other network...
  20. Reinstall Camera Drivers - Omnicam (20162) CEREC - Reinstall Camera Drivers - Omnicam Applies to: CEREC AC Omnicam How can the Omnicam camera drivers be un/reinstalled? Solution: Use the steps below to reinstall the Omnicam camera...