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Results 1 - 20 of 4263

  1. Determine IP Address and Static or Dynamic

    (10572) To determine if a machine’s IP is static or dynamic follow these steps:    Sometimes, we are unable to gain physical or remote access to the server or other network...

  2. Prepare for Version 21.00 Install

    (22724) Prepare to Upgrade to the Latest Version of Eaglesoft Applies to: Eaglesoft Version 21.00 Upgrade to the latest version of Eaglesoft Click the + or the Header to expand the Section. EAGLESOFT 21.00...

  3. Patterson Dental - Hardware Requirements for Eaglesoft, CAESY, Patterson Imaging, PlanMeca, Schick

    (5073) Patterson Dental - Hardware Requirements for Eaglesoft, CAESY, Patterson Imaging, PlanMeca, Schick Applies to: Patterson Hardware     Connect with trusted vendors - click the button...

  4. Contact Sales

    (21866) Contact a member of our Sales Team by any of the options below: Chat with a Sales Specialist...

  5. Multi User Lock or Exclusive Use

    (5107) Learn how to correct 'Multi User Lock not Acquired' messages?  The message says I don't have exclusive use, but I am the only one logged into Eaglesoft. Applies to: Eaglesoft, all versions...

  6. Dymo Printer Not Printing Labels Correctly

    (15039)  Hardware - Read below for more information on why the Dymo Printer is not printing labels correctly and how to fix  Applies to: Hardware Answer:   There are several reasons that your...

  7. Helpful FAQ Answers for Eaglesoft Release Information and Installation

    (23400) Eaglesoft - Helpful FAQ Answers for Downloading and Installing Eaglesoft Applies to: Eaglesoft, Versions 20.10 - 18 Solution: Eaglesoft 20.10 is now available!  See the links below for more...

  8. Windows DPI Settings

    (13103) Hardware - The DPI setting on your computer may affect what you can/cannot see in certain screens. Information may appear missing if the DPI is set too large.  Environment: Windows XP and Above...

  9. Training Videos & Interactive Tutorials

    (19406) Eaglesoft - Training Videos and Interactive Tutorials Applies to: Eaglesoft, Version 16 and above Solution: The following videos and tutorials ar e listed in the order of recommended use . If you...

  10. Guide to Finding the Optimal Eaglesoft Report

    (13796) Please note if you are having issues viewing the windows in the guide below, try using a different internet browser such as Chrome.   Printed copies of this document are considered uncontrolled...

  11. Patterson Technology Center Support Team - Contact, Support Hours and Available Support Services

    (5786) Learn how & when to contact the Support Team at the Patterson Technology Center Applies to: Patterson Technology Center Contact your PTC Support Team using the method that is most convenient...

  12. Disable Power Management on Windows 7 Machines

    (14917) Digital Solutions - How to disable power management on Windows 7 machines Applies to: Windows 7, USB Power Management The power settings for the usb ports keep turning back on after the computer is...

  13. Topaz Signature Pad - Install/Uninstall Instructions and How to Download the Updated Driver from the Topaz Website

    (1892)  Hardware - Install/Uninstall Instructions and How to Download the Updated Driver from the Topaz Website   Applies to: Topaz Signature Pad Solution: Click a link below to access the...

  14. eClaims Payer & Changes List (Oct 2019)

    (2453) eServices - eClaims Payer & Changes List (Oct 2019) Applies to: Eaglesoft; eServices, eClaims How can I access the current eClaims Payer List? Solution: The current month's electronic claim...

  15. Adobe Reader - Link to Download the Latest Version

    (4069) Adobe Reader - Link to download the latest version Applies to: Adobe Reader Solution: Click here to download the latest version of Adobe Reader. Make sure to uncheck any additional/optional offers...

  16. Link to a URL WebEx Remote Support - Link to Start or Join a WebEx Session

    (3921)

  17. Supernumerary Teeth

    (2080) Eaglesoft - Learn how to report supernumerary tooth numbers for Electronic Claims with the information below. Environment: Eaglesoft, all versions Answer: At this time, ADA supernumerary tooth...

  18. Contact Support

    (22701) PTC Support Phone Number Applies to: Digital, CEREC and Hardware Support Solution: The Support phone number is 1-800-475-5036 . Support hours are: Monday - Friday: 6am-9pm CST Saturday: 7am-12pm CST...

  19. How to Uninstall and Reinstall a Printer

    (38787) Patterson Hardware - Learn the process for uninstalling and reinstalling a printer. Applies to: Windows 7, 8, 8.1, 10, Windows Server 2008, 2008 R2, 2012, 2012 R2, 2016 Procedure: Go to Control Panel...

  20. Remote Desktop CALs Compatibility with Server Operating Systems

    (35721) IntraVet Hardware - Remote Desktop CALs Compatibility with Server Operating System Applies to: Terminal Services, Windows Server 2003, 2008, 2008 R2, 2012, 2012 R2, 2016 Solution: You can't use...